Business Development Strategy Richard Smith Business Development Strategy Richard Smith

Do You Know When Your Client’s End Of Financial Year Is?

Clients buy services according to internal budgets, planning cycles and financial pressures. Understanding these buying windows can significantly improve the timing and effectiveness of your business development efforts.

If you are in the UK, you’ve probably just gone through your End of Financial Year process. If you’re in Australia, this process is likely to be kicking off now. And if you’re in the US, you have a way to go before you need to start worrying about this process.

If you’re now thinking: “What in the world has this go to do with business development?” then this BD Tips Wednesday post is for you!

Understanding When Clients Actually Buy Services

There’s a myth in professional services that business development is about always being “on.” Always networking. Always pitching. Always following up.

The reality is, the market doesn’t buy that way. Clients don’t procure legal, consulting or advisory services on a smooth, continuous timeline. They buy in bursts, shaped by their immediate needs, internal budgets, reporting cycles and pressure points.

If you’re not aware and aligned with those needs and timelines, then you are missing a trick in your business development arsenal.

The Financial Year as a Buying System

For most businesses, the financial year doesn’t just represent an accounting construct, it acts as a budget decision-making framework. Budgets are set. Spend is allocated. Priorities are locked in. And, importantly, approvals become easier if the expense is “budgeted for”.

For your business development planning, this typically creates four distinct buying windows:

1. Pre-Budget Planning

This is where future work is shaped. Clients are identifying risks, scoping projects and building the internal case for spend in the next financial year. Legal risk reviews, panel planning, major projects and advisory support often originate here; even if procurement happens later.

Firms that engage at this stage aren’t “selling.” They’re helping define the problem.

That distinction matters. If you’re involved early, you influence scope, pricing expectations and delivery model before the work is formalised.

2. New Budget Activation

This is one of the most active buying periods. Budgets have reset. There’s fresh capacity to spend. Internal stakeholders are under pressure to execute on newly approved initiatives.

This is when:

  • Panels are utilised

  • External advisors are engaged

  • Projects move from concept to action

If you’re not visible at the start of the financial year, you’re often competing for leftovers later.

3. Mid-Year Adjustment

Everyone knows that feeling when reality sets in. Revenue isn’t were it was forecast to be. Projects stall because everyone is “too busy”. And those hard fought for budgets get reallocated to other projects.

This is the Mid-Year Adjustment, where responsive, relationship-driven rainmakers win work. Clients aren’t always running formal procurement processes here. They’re solving problems quickly. Known trusted advisors have significant insight advantage.

4. End-of-Year Pressure

Two competing forces collide:

  • “Use it or lose it” spend: Some teams rush to deploy remaining budget before year-end

  • Budget tightening: Others freeze discretionary spend in preparation for the next cycle

This creates a highly uneven market. Opportunities exist, but they’re often tactical rather than strategic. Firms that rely solely on this period to do their business development tend to experience inconsistent pipelines.

Why This Matters for Your Business Development Strategy

Most business development activity is poorly timed. Firms push hardest when they have capacity, they focus on what they sell, not when the clients are actually ready to buy.

That’s why you’ll see:

  • Strong credentials ignored

  • Late-stage pitches lost on price

  • Capability statements that don’t land

Not because your offer is necessarily weak. It might not even be because the client doesn’t need what your selling. But because you have misaligned your sell with the client’s buying cycle.

Understanding what your client’s financial year calendar is shifts your approach here from reactive to strategic.

Takeaway

Clients don’t wake up and decide to buy services randomly. They buy when their internal environment allows them to.

If your business development strategy doesn’t reflect that reality, you’ll always feel like you’re chasing work.

Need Help With Your Business Development?

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